7 Rules for Communicating Clearly and Concisely in E-mail

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Web Worker Daily has a great write-up entitled “7 Rules for Communicating Clearly and Concisely in E-mail” that I wish everyone in my company would read. =)

As email is the prevalent form of communication for many web workers, it’s gotten a lot of attention: how to handle your email, how to empty your inbox, email etiquette, and more.

But perhaps not enough time is spent learning about how to communicate with email. And more specifically, how to communicate clearly and concisely, two crucial aspects of communication that are often overlooked.

Among other things, I wish people would stop sending me e-mails that say nothing but “thanks”. I know they don’t want to seem ungrateful or unappreciative of whatever it is I’ve done for them, but seriously, that’d be 10 less e-mails a day I have to take the time to read, only to delete immediately afterwards.

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